Libira Ltd. Privacy Policy

Libira Ltd. (hereinafter: “Libira Ltd.”, “we” or “us”) considers user privacy important and makes efforts to properly protect and safeguard its users’ personal information and their privacy. Use of the website/apps and/or the services is subject to the Terms of Use detailed at the address “Terms of Use” (“Terms of Use”) and to this “Privacy Policy.” “You” or “User(s)” means any person using the website or apps and/or the services and/or anyone acting on their behalf. Terms not expressly defined in this document shall be interpreted in accordance with the definitions given to them in the Terms of Use.

We respect your right to privacy, and it is important to us that you always have all necessary information to make informed decisions regarding your personal information. This Privacy Policy details the types of personal information we collect and how we collect, use, transfer, and store personal information about users that is provided to us or collected by us during use of the website/services/apps and/or the services. This Privacy Policy also describes your ability to control the use of personal information collected.

For convenience only, this Privacy Policy is written in the masculine form, but it applies equally to all genders.

You are under no obligation to provide personal information; providing personal information is done at your sole responsibility, of your free will and with your consent. If you do not agree to provide the required personal information, in whole or in part, use of the website/services/apps and/or some or all of the services may not be available to you.

“Personal Information” in this Privacy Policy means information relating to an individual, such as name, address, phone number, or email address.

Information We Collect

We collect personal information from all users of the website/services/apps and/or the services. The personal information we collect includes information you enter into the website/services/apps when registering for the services, such as name, email address, and phone number. We will collect details about your use of the website and/or services and/or apps, content you viewed, your usage history, and/or your location when using the website/services/apps. In addition, we will collect any personal information you provide when contacting us for any reason and will document our communications with you. We may request additional personal information if needed to provide you with the services or additional services you requested.

In addition to the above, during your use of the website/services/apps, certain personal information may be saved automatically, such as information about the end device, including Device ID, operating system, IP address, browsing history, and/or the browser you use.

How We Use Personal Information

Services and Customizations

We, our service providers, and/or our business partners will use the personal information collected for the following purposes:

1. to provide you with access to the website/services/apps and/or the services;
2. to manage user accounts and take actions related to user accounts;
3. to provide you with support and help resolve issues you or other users may encounter;
4. to review and respond to any complaint or inquiry;
5. to send notices (including emails) to inform you about changes or improvements to the website/services/apps and to contact you if necessary;
6. to send you information and/or direct marketing inquiries and/or promotional materials related to services, products, and activities offered by us and/or other service providers and/or to offer you regular mailing services, if you choose to subscribe;
7. to conduct reviews and assessments for developing new services and/or content;
8. to prevent fraud attempts, protect the security of the website/services/apps, and address any issue relating to the website/services/apps.

Database

The personal information you provide upon registration and/or when using the website/services/apps and/or when updating your details (from time to time) will be stored in Libira Ltd.’s database. Libira Ltd.’s database is a registered database under the Protection of Privacy Law, 1981 (“Protection of Privacy Law”), and Libira Ltd. acts in accordance with that law and all relevant law. Libira Ltd. may manage the users’ database in accordance with legal provisions and use the users’ database, inter alia, to send mailings, information, and content to users (by mail and/or email and/or mobile text messages), including advertisements from various businesses and/or different advertisers.

Payments

If you are a registered user, your credit card details, if and to the extent you provided them, will be stored by Libira Ltd. in an embedded manner so that you will not need to enter the card details each time you place an order through Libira Ltd.’s site.

Geographic Location

Some services offered via the website/services/apps are location-based, such as delivery services. If you choose to use these services, your consent will be required to allow the website/services/apps to access your geographic location.

Nutritional Information

We may store personal information derived from your health status, such as food sensitivities, in order to personalize the services that Libira Ltd. provides to you via the website/services/apps and/or the services.

Internal Needs

We may use your personal information for internal needs, for example, to help diagnose operational issues, improve the website/services/apps, and tailor them to specific needs of ours and/or the users.

Statistical Data

We may collect statistical data resulting from processing information, including personal information received from various users (“Statistical Data”), to adapt the website/services to different needs, to improve and optimize the website/services/apps, to consider new services and products, and to tailor existing services and products to users’ needs. We may transfer Statistical Data to authorized third parties (as defined below), without limitation, under commercial terms set at our sole discretion. Statistical data is anonymous and will not be linked to personal information.

Statistical Data Analysis

We may analyze Statistical Data using software that provides information and statistical analysis services, including, without limitation, Google Analytics (“Analytical Tools”). The information collected by the Analytical Tools is intended for analysis, research, control, and for improving the website and/or the apps and/or the services. Information collected by Google Analytics as a result of your use of the website/services/apps is subject to the Google Analytics Terms of Service and the Google Privacy Policy:
http://www.google.com/analytics/terms/us.html and http://www.google.com/policies/privacy/.

Other Uses or Transfer of Personal Information

Providing Personal Information to Businesses

Following your use of the website/services/apps, Libira Ltd. may share with a business (merchant) your personal information, either by actually providing this personal information or by allowing the business access to personal information stored in its database.

Business Partners, Service Providers, Third Parties, and Subcontractors

We may share information, including personal information, with service providers, subcontractors, affiliates, and business partners (the “Authorized Third Parties”), who may use the information to (1) help us provide the services; (2) help us understand use of the website/services/apps; (3) deliver personalized information, content, and usage guidance. Authorized Third Parties to whom personal information is transferred may be located (in whole or in part) outside the State of Israel. Libira Ltd. will take steps to ensure an adequate level of protection for your personal information as described in this policy and as required by applicable law.

Transfer of Ownership

We may transfer our databases containing personal information to any third party that acquires Libira Ltd., its assets, or part thereof, and/or during negotiations for such acquisition.

Transfer of Personal Information for Law Enforcement

We will cooperate with law enforcement authorities or any judicial order requiring or directing us to disclose the identity, behavior, or (digital) content of a user suspected of unlawful or infringing actions, or if we are required to do so under applicable law, regulation, court order, or any enforcement authority. We may also share your personal information with third parties if we believe in good faith that such disclosure is appropriate to protect our rights, property, or safety (including enforcing this Privacy Policy and the Terms of Use) or the rights, property, or safety of third parties.

Additional Sharing of Personal Information

We will transfer your personal information to relevant third parties if we discover that your actions on the website/services/apps violate the Terms of Use, are performed to commit any kind of fraud, or if legal proceedings (criminal or civil) are initiated against us due to actions you performed on the website/services/apps and/or via the services.

How We Protect Personal Information

We take security measures consistent with industry-accepted commercial standards to protect personal information provided to us during transmission, after receipt, and throughout the period we hold it. However, transmission of any information via the Internet or any other electronic means is not completely secure. Accordingly, we cannot guarantee the complete security of personal information transmitted to us, including your personal information.

Minors

Libira Ltd. does not knowingly collect personal information about users under the age of 18. If you are under 18 and/or not legally permitted to perform legal acts without guardian approval, you must obtain your parents’ or guardian’s consent to the collection of your personal information as described in this Privacy Policy. If you become aware that a user under 18 has registered to the website/services/apps without such approval, please notify us without delay.

Right to Access and Modify Personal Information

You are entitled to request to review and/or change or correct inaccuracies or errors in personal information collected about you by Libira Ltd., in accordance with the law. To request to review your personal information or to correct or update it, please contact us at info@libira.co.il. We will change the relevant personal information per your request within a reasonable time after receiving the request, if and to the extent possible and in accordance with legal provisions.

Cookies

We may use “cookies”—small text files sent to the browser on the computer you use—to provide you with fast, efficient, and personalized service and to save you from entering your personal details each time you access the website/services/apps. You can change your browser settings so that cookies are not collected or are deleted.

Retention of Personal Information

We will retain your personal information for as long as necessary to: fulfill the purposes detailed in this Privacy Policy; comply with our legal obligations; resolve disputes; enforce our agreements; or for a longer period as required by applicable law. We may delete your personal information without notifying you if we deem it unnecessary for the purposes described above.

Communications and Notices

We reserve the right to send you messages related to your use of the website/services/apps and/or the services, including service notices and administrative notices relating to your account or activity within the website/services/apps and/or the services, without offering you the option to opt out. If you do not wish to receive such notices, you may cancel your account.

Changes

Our Privacy Policy may change from time to time. If material changes are made to the Privacy Policy, a notice will be published.

Comments and Questions

If you have any questions or comments regarding our Privacy Policy, please contact us at info@libira.co.il.